Another salesperson is gone. Blake, who sauntered in with confidence and sunglasses. Blake was a closer. He told me himself. But he also joined the business during the month of September, which was surprisingly slow. Nobody did well this month. Somebody had to go. There will probably be more to follow. A dire September.
Bonnie thinks that September is slow because the Cash for Clunkers program pulled a lot of buyers out of the market during August. This article supports her assumption.
As I have mentioned in earlier blogs, salespeople don't like to look back. There is no paycheck in the past. You can't eat it or live in it. However, after a month like September, looking back becomes necessary. The furthest back you look in sales is 30 days. No further. And now the repercussions of September are being felt. Management is experimenting with the fine details of how the dealership is run, hoping that a slight change here or there might be the golden trigger.
The sales staff will bend and fold as they need. Anything to sell a car. "October is going to be great!" says Alfredo. "And know how I know why? 'Cause nothing can be worse than September." He's right. His optimism is the trademark of the salesperson. Doubt can lead to a poor performance, which is a quick ticket out of here. Alfredo will do fine, and so will this dealership because the sales team here are always looking forward. That is the golden trigger. They will keep on pulling it until it fires.